Pricing and Payment Policy

1. Children Policy

Children under the age of 12 may stay in the Energy Enhancement System (EE System) room free of charge, provided they are accompanied by a paying adult. The adult must pay the standard EE System session rate.

2. Veterans and First Responders

Veterans and first responders are eligible for up to four complimentary EE System hours per month. These hours can be used in separate sessions or combined, subject to availability. Proof of service (such as an ID or badge) is required. Appointments must be booked in advance. Complimentary hours for veterans and first responders must be used within the same calendar month and are not carried over to future months. Once a client is enrolled in the Veterans program their service credits will automatically renew each month on the date they were enrolled.

3. Discount and Promotion Policy

Only one discount or promotion may be applied per purchase. If multiple discounts are available, the one offering the greatest benefit will be applied. Packages that are already discounted are not eligible for additional promotions or discounts.

4. Pet Day Policy

Clients are welcome to bring their pets to the EESystem room every Sunday at no additional cost. This special offer, called 'Pet Day,' supports holistic well-being for both humans and their animal companions. Pets must be well-behaved and under the owner's supervision at all times. Dogs must be on leash and cats in a carrier.

5. Referral Rewards

Clients who refer three new friends to Willowdale Holistic Center will receive one complimentary two-hour EE System session. Each referral must be a new client who completes a paid session. Staff must enter each client in ‘Referral Program 2’ and manually enter the referral into the system. See WHC Standard Operating Procedures Book for more details.