Employee benefits & Policies

Benefits

  1. Eligibility

    • All part-time employees are eligible for benefits after completing 40 hours of service at the center.

  2. Employee Discounts

    • Eligible employee receive a 50% discount on all Energy Enhancement System Sessions, including overnights, and a 25% discount on massage and reiki services. There are no discounts on products (profit margin is very small).

    • Employee overnight benefits:

  3. Family Wellness Support

    • Each eligible employee may extend a 40% discount to immediate family members for up to 8 EES hours per calendar month. Hours do not roll over, and sessions must be scheduled through the front desk and are subject to availability.

  4. Practitioner Discounts

  5. Workshop and Event Participation

    • Employees may attend 2 in-house workshops or special events per calendar month at cost of practitioner fee, provided they assist with setup and cleanup (such as arranging chairs or resetting the space).

  6. Booking and Availability

    • All discounted sessions- whether for employees, family members, or practitioners- must be booked in advance and are subject to availability.

  7. Non-Transferability

    • Benefits are non-transferable and may not be exchanged for cash or credit.

  8. Termination of Benefits

    • All employee benefits terminate immediately upon the end of employment or termination of service, including discounts, workshop access, and family support provisions.

policies

1. Code of Conduct & Ethics

  • Professionalism: Treat all clients, team members, and visitors with courtesy, warmth, and respect. Refrain from gossip, judgment, or personal drama while on site.

  • Integrity: Honor your commitments, respect client confidentiality, and represent our services honestly.

  • Compassion: Be attuned to the needs of those around you and act with kindness. Ensure all clients feel welcome and comfortable at the center.

  • Accountability: Accept responsibility, follow through on assigned tasks, and communicate proactively if you need assistance.

  • Boundaries: Maintain healthy energetic and interpersonal boundaries with clients and keep the conversation their EES experience and relevant topics.

2. Dress Code & Appearance

  • Please wear comfortable, modest, and professional attire suitable for working and greeting clients. Shoes should be clean and quiet (soft sole or slip ons are great) especially when entering the EES room to clean chairs between sessions. Avoid strong scents or fragrances as some clients may be sensitive, and keep hair and hygiene neat and tidy. Your appearance and attitude sets the tone for the client experience.

3. Hours, Scheduling & Time-Off

  • All team members are expected to arrive 30 minutes prior to their scheduled shift to settle in, prepare the space, and greet clients as needed. Requests for time off must be submitted in Floathelm at least one week in advance and approved by management. In the event of illness or emergency, notify the center as soon as possible.

4. Privacy & Confidentiality

  • All client information—including names, health conditions, session details, and conversations—must remain confidential. Do not discuss client matters in public areas of the center, and never share personal information outside of internal, necessary communication. Staff must not take photos or record clients without prior written permission. These guidelines protect our clients' privacy and help maintain a safe, trusting environment.

Policy Review

These policies will be reviewed annually and may be updated based on operational needs and feedback.